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        Jeff Orr's Analyst Perspectives

        The structures that govern enterprise security teams are under scrutiny. A recent report from a government watchdog group has taken issue with Microsoft’s cybersecurity strategies in the wake of its Exchange Server attacks, prompting the enterprise software giant to re-evaluate its reporting structures. The implications of this shift extend beyond Microsoft itself, with cybersecurity becoming a leading challenge for companies from every industry as cyber and ransomware attacks have grown in...

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        Topics: Digital Technology, Cybersecurity, Digital Security, CISO

        Generative AI (GenAI) software can transform various aspects of enterprise operations, which makes it a critical component of modern business strategies. GenAI tools can automate repetitive tasks such as data entry, report generation and customer interactions. GenAI can improve overall operational efficiency, resulting in time and cost savings for the organization. Another benefit from GenAI software is the ability to analyze vast amounts of data and extract actionable insights, enhancing...

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        Topics: Playbook, Digital Technology, employee experience, Customer Experience Management, Intelligent Self-Service, Generative AI, Intelligent Automation, Promptbook

        The latest ISG Buyers Guide for Cloud Computing Platforms uncovers the market evolution of regional and global cloud providers. Buyers Guides for Public Cloud Platforms, Private Cloud Platforms and Hybrid Cloud Platforms are part of the recent software provider evaluations. ISG Software Research defines Cloud Platforms as a software service for organizations to access virtualized IT resources via the internet on a pay-per-use basis. These resources include servers, data processing power, data...

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        Topics: Cloud Computing, Digital Technology, natural language processing, Multi-Cloud, ITOps, Sovereign Cloud, Accessibility, Orchestration, Hybrid Cloud

        I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Cloud Computing Platforms Ventana Research Buyers Guide is the distillation of a year of market and product research by ISG and Ventana Research.

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        Topics: Cloud Computing, Digital Technology

        Embracing artificial intelligence technologies opens doors for innovation and efficiency. Alongside these opportunities, however, come risks. Threat actors are keenly aware of the potential impact of AI systems and are actively exploring ways to manipulate them. In this Analyst Perspective, I explore the world of adversarial machine-learning threats and provide practical guidance for securing AI systems.

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        Topics: Digital Technology, AI & Machine Learning, Digital Security, Generative AI, DevOps and Platforms, Model Building and Large Language Models, Machine Learning Operations, NIST, Model Training

        ServiceNow is a global software provider that has developed a cloud computing platform that helps organizations manage digital workflows for enterprise operations. The provider uses its annual Knowledge user conference to educate customers and showcase product announcements. Ventana Research had the opportunity to attend the Knowledge 2024 event and provides this analyst perspective to summarize what transpired.

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        Topics: IT Service Management, Digital Technology, natural language processing, Field Service, AI & Machine Learning, Digital Security, Observability, Generative AI, ITOps, Intelligent Automation

        The technology landscape for enterprise IT faces a daunting challenge: complexity. As systems grow more intricate, organizations must actively seek ways to simplify the technology stack. This process, known as decomplexification, is crucial for enhancing efficiency, security and collaboration within an enterprise.

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        Topics: Cloud Computing, IT Service Management, Digital Technology, Digital Security, IoT and Edge Computing, ITOps, DevOps and Platforms, Intelligent Automation, IaC, CI/CD, SASE

        Enterprises are increasingly recognizing the need to streamline operations for efficiency, agility and innovation. This has led to various “operations” or “Ops” initiatives, each focusing on a specific aspect of enterprise IT. From software development and data analytics to IT and cloud management, these Ops groups are transforming the way enterprises operate and compete.

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        Topics: Analytics, Cloud Computing, Digital Technology, data operations, digital finance, Digital Security, Observability, Analytic Operations, ITOps, DevOps and Platforms, CloudOps, Machine Learning Operations, MLOps, AIOps, NetOps, SecOps, DevSecOps, SecFinOps, ProjectOps

        Is your organization prepared for the increasingly sophisticated and pervasive cyber threats that are challenging enterprise CIOs and IT leaders? Our previous analyst perspective underscored the importance of protecting digital assets and driving business growth with Continuous Threat Exposure Management (CTEM) — a proactive approach to identifying and managing cyber threats. In this perspective, we delve into the crucial business and technology considerations that enterprises must weigh when...

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        Topics: Digital Technology, Digital Security, Security Posture, CTEM, Continuous Threat Exposure Management, Threat Management, Threat Landscape, SOC

        Cyber threats are becoming more sophisticated and pervasive, posing a major challenge for CIOs and IT leaders. To protect their digital assets and drive business growth, they need a new approach to security: Continuous Threat Exposure Management (CTEM). CTEM software continuously monitors and manages the enterprise’s exposure to cyber risks, enabling a swift and effective response to any security incident. In this analyst perspective, we will explore how CTEM software works, why it is essential...

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        Topics: Digital Technology, Digital Security, Security Posture, CTEM, Continuous Threat Exposure Management, Threat Management, Threat Landscape, SOC
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        Our Analyst Perspective Policy

        • Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, industry and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to ChiefResearchOfficer@ventanaresearch.com

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