ServiceNow is a global software provider that has developed a cloud computing platform that helps organizations manage digital workflows for enterprise operations. The provider uses its annual Knowledge user conference to educate customers and showcase product announcements. Ventana Research had the opportunity to attend the Knowledge 2024 event and provides this analyst perspective to summarize what transpired.
Topics: IT Service Management, Digital Technology, natural language processing, Field Service, AI & Machine Learning, Digital Security, Observability, Generative AI, ITOps, Intelligent Automation