ServiceNow is a global software provider that has developed a cloud computing platform that helps organizations manage digital workflows for enterprise operations. The provider uses its annual Knowledge user conference to educate customers and showcase product announcements. Ventana Research had the opportunity to attend the Knowledge 2024 event and provides this analyst perspective to summarize what transpired.
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Topics:
IT Service Management,
Digital Technology,
natural language processing,
Field Service,
AI & Machine Learning,
Digital Security,
Observability,
Generative AI,
ITOps,
Intelligent Automation
The technology landscape for enterprise IT faces a daunting challenge: complexity. As systems grow more intricate, organizations must actively seek ways to simplify the technology stack. This process, known as decomplexification, is crucial for enhancing efficiency, security and collaboration within an enterprise.
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Topics:
Cloud Computing,
IT Service Management,
Digital Technology,
Digital Security,
IoT and Edge Computing,
ITOps,
DevOps and Platforms,
Intelligent Automation,
IaC,
CI/CD,
SASE
Ventana Research recently announced its 2024 Market Agenda for Digital Technology. This agenda is designed to provide expertise to enterprises across various industries, helping them prioritize technology investments that enhance workforce effectiveness, customer engagement and enterprise agility. Digital Technology is especially important for CIO and Chief Digital Officers looking to rationalize and modernize their IT portfolio. Our expertise will see a significant expansion on this topic in...
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Topics:
Business Continuity,
Cloud Computing,
IT Service Management,
Digital Technology,
Digital Security,
Observability,
IoT and Edge Computing,
ITOps,
DevOps and Platforms,
Intelligent Automation